📬 Get in Touch with DEBOSPAT

Welcome to DEBOSPAT — your vibrant online marketplace for pre-loved Afro-Caribbean fashion. Whether you’re here to celebrate cultural style, inquire about selling your items, or have a question about your account, we’re here to support you.

Let’s connect!

🌐 Our Details

  • Business Name: DEBOSPAT

  • Industry: E-Commerce – Fashion (Afro-Caribbean Attire)

  • Registered Location: United Kingdom

  • Website: www.debospat.co.uk

  • Email Support: support@debospat.co.uk

  • Operating Hours: Monday – Friday, 9:00 AM to 6:00 PM (GMT)

🛎️ Customer Support Channels

We offer multi-channel customer service to ensure you have a seamless experience:

  • 💬 Live Chat: Available on our website (during business hours)

  • 📧 Email Support: Expect a reply within 24–48 hours

  • 📞 Phone Support: Coming soon – stay tuned!

🔒 Data and Privacy

Your trust matters to us. Here’s how we protect and manage your information:

📋 What Data We Collect

We may collect:

  • Personal Info: Name, email, and preferences when you sign up or contact us.

  • Transactional Info: Purchase history and payment details (processed securely via Stripe or PayPal).

  • Technical Info: IP address, browser type, and device information via cookies or analytics tools.

  • Content Data: Comments, uploaded media (if enabled), and messages through our contact form.

We do not collect health or sensitive personal data unless explicitly required and with your full consent.

🎯 Why We Collect It

We collect data:

  • To provide and improve our services

  • To respond to customer queries

  • To fulfill legal obligations and improve security

  • With your active consent or based on legitimate interest

🔍 Analytics & Cookies

We use cookies and anonymous analytics (e.g., Google Analytics) to:

  • Track site performance

  • Understand how you engage with our marketplace

  • Improve functionality and user experience

👉 You can manage cookies in your browser settings at any time.

  • Analytics Services: (Google Analytics, subject to user consent)

If data is transferred outside the UK or EU, we adhere to GDPR standards, using privacy frameworks and secure contractual clauses.

🔐 How We Keep You Safe

Your security is our priority. We use:

  • SSL encryption across the site

  • Two-factor authentication for administrator access

  • Regular platform audits and vulnerability scans

  • Data minimisation practices to limit exposure

We also educate our team on data privacy and safe handling practices.

⚠️ In Case of a Breach

Should a data breach ever occur, we have clear protocols in place:

  • Immediate investigation and internal reporting

  • User notification within 72 hours

  • Prompt resolution and preventive updates

📩 Contact us at support@debospat.co.uk to exercise your rights.

🧠 Data from Third Parties

We may receive anonymised data from:

  • Advertising networks

  • Social media integrations (Instagram, TikTok, Facebook)

  • Affiliate marketing platforms

We do not share your personal data for profiling or automated decision-making without your explicit consent.

💬 We’d Love to Hear From You

Have a suggestion or just want to share your Afro-Caribbean fashion story? Let’s build this vibrant, sustainable, and inclusive community together.

  • 🧵 Share your style

  • 🛍️ Ask about selling on DEBOSPAT

  • 📦 Track an order or resolve an issue

  • 🧾 Ask about our privacy and data use

✨ Join the Movement

Follow us and be part of the DEBOSPAT community:

Thank you for being part of our cultural fashion journey.
With love and style,
The DEBOSPAT Team 💛🖤