Terms and Conditions for DEBOSPAT

Welcome to DEBOSPAT! These Terms and Conditions (“Terms”) govern your access to and use of the DEBOSPAT platform, a marketplace for buying and selling pre-loved Afro-Caribbean fashion. By accessing or using the DEBOSPAT website and services, you agree to comply with these Terms and all applicable laws and regulations.

Please read these Terms carefully. If you do not agree to these Terms, do not use the DEBOSPAT platform.

  1. General Terms

1.1 Agreement to Terms: By using the DEBOSPAT website or app, you agree to be bound by these Terms, including any additional terms, conditions, or policies referenced herein.

1.2 Changes to Terms: DEBOSPAT reserves the right to modify these Terms at any time. Any changes will be posted on this page, and it is your responsibility to review them periodically. Continued use of the platform after any modifications constitutes acceptance of those changes.

1.3 Eligibility: By using the platform, you confirm that you are at least 18 years old and capable of entering into a legally binding contract.

  1. Platform Use

2.1 Account Creation: To buy or sell on DEBOSPAT, you must create an account. You agree to provide accurate, complete, and up-to-date information during the registration process. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.

2.2 Prohibited Use: You agree not to use DEBOSPAT for any unlawful purpose or in any manner that may damage, disable, or impair the platform’s functionality. This includes, but is not limited to, the sale of illegal or counterfeit items, harassment of other users, or unauthorized use of personal data.

2.3 User Responsibilities:

  • As a seller, you are responsible for listing items, setting prices, managing inventory, and fulfilling orders.
  • As a buyer, you are responsible for providing accurate shipping information and promptly making payments.
  1. Marketplace Transactions

3.1 Transactions Between Users: DEBOSPAT acts as a platform to connect buyers and sellers. All transactions are made directly between users, and DEBOSPAT does not participate in or control the pricing, quality, or legality of items listed.

3.2 Transaction Fees: DEBOSPAT charges a 10% commission on each sale made on the platform. This fee will be automatically deducted from the sale price when payment is processed.

3.3 Payment Processing: Payments on DEBOSPAT are processed through Stripe and PayPal. By making a transaction, you agree to the terms and privacy policies of these payment processors.

3.4 Bidding & Auction: If you are a seller participating in the auction feature, you agree to accept the highest bid as the sale price. Sellers are obligated to fulfill the transaction if the bid is accepted.

  1. Shipping & Delivery

4.1 Seller’s Shipping Responsibility: Sellers are responsible for shipping items within 3 business days of receiving an order. Sellers must follow the provided shipping guidelines and choose reliable courier services, such as Royal Mail to ensure safe delivery.

4.2 Buyer’s Responsibility: Buyers are responsible for providing accurate shipping details and for tracking their orders using the provided tracking information.

4.3 Delivery Times: Delivery times may vary depending on the courier used. DEBOSPAT is not responsible for delays caused by external factors such as weather conditions or courier service issues.

4.4 Shipping Costs: Sellers are responsible for shipping costs unless agreed otherwise with the buyer. Sellers can choose to include the cost in the item price or charge the buyer separately for shipping.

  1. Returns & Refunds

5.1 Return Policy: Buyers may return items within 14 days of delivery, provided the items are in their original condition (unworn, unwashed, with tags attached). Return shipping costs are the responsibility of the buyer unless the item is faulty or not as described.

5.2 Refunds: Once the returned item is received and inspected, the seller will issue a refund via the payment processor. The seller has the right to deduct return shipping costs from the refund if applicable.

5.3 Disputes: If a buyer and seller cannot resolve a dispute, DEBOSPAT may intervene to mediate the situation. DEBOSPAT’s decision in such matters will be final.

  1. User Conduct

6.1 Respect and Integrity: All users must respect others and maintain the integrity of the marketplace. Harassment, offensive language, or fraudulent behavior will not be tolerated.

6.2 Prohibited Items: Users are prohibited from listing or selling the following:

  • Counterfeit or illegal items
  • Items that promote hate speech or violence
  • Inappropriate or offensive content

6.3 Intellectual Property: Sellers and buyers agree not to infringe upon any intellectual property rights, including copyrights, trademarks, and patents. DEBOSPAT may remove listings that violate these rights.

  1. Account Suspension & Termination

7.1 Suspension or Termination: DEBOSPAT reserves the right to suspend or terminate any user account for violations of these Terms, fraudulent activity, or any other reason deemed appropriate by DEBOSPAT.

7.2 Effect of Termination: Upon termination, users will no longer have access to the platform, and any pending transactions or disputes will be resolved according to these Terms.

  1. Limitation of Liability

8.1 Disclaimer: DEBOSPAT is not responsible for any damages, losses, or injuries resulting from the use of the platform. This includes issues related to transactions, shipping, returns, or user conduct.

8.2 Platform Availability: DEBOSPAT makes no guarantees regarding the availability or performance of the platform. We are not liable for any technical issues, service interruptions, or loss of data.

  1. Privacy & Data Protection

9.1 Privacy Policy: DEBOSPAT’s privacy practices are governed by our Privacy Policy. By using the platform, you consent to our collection and use of your personal data as outlined in the policy.

9.2 Data Protection: DEBOSPAT is committed to protecting your personal information and complies with applicable data protection laws, including the General Data Protection Regulation (GDPR).

  1. Dispute Resolution

10.1 Governing Law: These Terms and any disputes arising from them will be governed by and construed in accordance with the laws of the United Kingdom.

10.2 Arbitration: Any dispute that cannot be resolved through customer support will be handled through binding arbitration in accordance with UK arbitration laws.

10.3 Class Action Waiver: You agree not to participate in any class action or class-wide arbitration against DEBOSPAT.

  1. Contact Information

For any questions or concerns regarding these Terms and Conditions, or if you need support, please contact us at:

DEBOSPAT Support Team
Email: support@debospat.co.uk

  1. Conclusion

These Terms and Conditions are designed to ensure that DEBOSPAT remains a trusted, fair, and vibrant marketplace for both buyers and sellers of Afro-Caribbean fashion. By using our platform, you agree to uphold these values and conduct transactions with integrity and respect.

Thank you for being part of the DEBOSPAT community!

This Terms and Conditions page provides a clear and concise framework for your platform’s usage, rights, and responsibilities of users while ensuring protection for both buyers and sellers. Let me know if you would like to add or modify any section!