Privacy Policy

Effective Date: February 28, 2025

Privacy Policy for DEBOSPAT

At DEBOSPAT, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit and use our platform, DEBOSPAT.co.uk, or engage with our services.

  1. Who We Are

Business Name: DEBOSPAT
Website: debospat.co.uk
Email: support@debospat.co.uk
Location: United Kingdom

  1. What Personal Data We Collect and Why We Collect It

We collect several types of personal data in order to provide and improve our services to you:

  1. Personal Data
  • Account Information: Name, email address, password, phone number, and delivery address when you create an account.
  • Transaction Data: Purchase information, including items bought, payment information (via secure payment systems like PayPal or Stripe), and shipping details.
  • Technical Data: Information about your device, IP address, browser type, pages visited on our site, and interaction with the platform. This data helps us improve site performance and user experience.
  1. Sensitive Data
    We do not collect sensitive personal data, such as health-related information, unless specifically required during the checkout process for any medical-related items.
  2. Cookies
    We use cookies to enhance user experience and improve site functionality. For detailed information, please refer to our Cookies section below.
  3. Analytics Data
    We collect data related to how users interact with our platform to analyze usage patterns and improve our services. This may include data from Google Analytics or similar services.
  4. How We Use Your Data

Your personal data is used for the following purposes:

  • To provide services: We use the data to fulfill your orders, provide customer support, and improve our services.
  • Marketing: If you have opted into receiving marketing communications, we may send you newsletters, product updates, and promotional offers.
  • Website Improvement: Technical and analytics data helps us optimize website performance and enhance user experience.
  • Legal Compliance: We may use and retain your data to comply with legal obligations, resolve disputes, and enforce our terms and conditions.
  1. Who We Share Your Data With

We respect your privacy and do not share your personal data with any third parties except for the following:

  • Payment Processors: To process payments securely, we share necessary transaction details with payment processors such as PayPal or Stripe.
  • Third-Party Service Providers: We use third-party providers for hosting, analytics, and other technical services. These include services like Google Analytics, Stripe, and PayPal.
  • Legal Authorities: In case of a legal requirement, we may share data with law enforcement or regulatory authorities to comply with legal obligations.
  1. Data Retention

We will retain your personal data for as long as necessary to fulfill the purposes outlined in this privacy policy or as required by law. This includes:

  • Account Information: Stored as long as you maintain your account with us.
  • Transaction Information: Retained for 10 years in line with legal obligations and financial regulations.
  • Marketing Data: Retained until you unsubscribe or withdraw consent.
  1. Your Rights Over Your Data

As a user, you have the following rights regarding your personal data:

  • Right to Access: You can request a copy of the personal data we hold about you.
  • Right to Rectification: You can correct any inaccurate or incomplete personal data.
  • Right to Erasure: You can request the deletion of your personal data in certain circumstances.
  • Right to Restrict Processing: You can request that we limit the processing of your personal data.
  • Right to Data Portability: You can request your data in a commonly used format to transfer to another service.
  • Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes.

To exercise any of these rights, please contact us at support@debospat.co.uk.

  1. Where Your Data Is Sent

We may transfer your personal data outside the European Union (EU) for processing. These transfers are conducted in accordance with data protection laws and we ensure that appropriate safeguards are in place, such as Standard Contractual Clauses or certification under frameworks like Privacy Shield.

  1. How We Protect Your Data

We take the security of your personal data seriously. Our platform is protected by SSL encryption, and we implement industry-standard security measures to protect data from unauthorized access or alteration.

In addition, we have staff training and conduct regular security audits to ensure our protection measures are up-to-date.

  1. Data Breach Procedures

In the event of a data breach, we will notify you as soon as possible, in accordance with applicable laws, and work diligently to investigate and resolve any issues.

  1. What Third Parties We Receive Data From

We may receive certain data from third parties such as payment processors and marketing partners who help us improve your user experience. For example:

  • Payment Processors: We may receive payment information when you make a purchase through PayPal or Stripe.
  • Advertising Networks: We may receive data from advertising partners to help us refine our targeting strategies.
  1. Automated Decision Making & Profiling

We do not engage in automated decision-making that significantly affects users, such as profiling for credit scoring or automated customer decision-making.

  1. Industry Regulatory Disclosure Requirements

DEBOSPAT complies with all applicable data protection and privacy regulations, including the General Data Protection Regulation (GDPR), to ensure the privacy and security of our users’ data.

  1. Contact Information

If you have any questions or concerns regarding your personal data or this Privacy Policy, you can contact us at:

Email: support@debospat.co.uk
Postal Address: 139 Beeston Courts, Basildon, Essex. SS15 5FW, United Kingdom

If you have concerns about how your data is being handled, you also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) in the UK.

  1. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. When we make significant changes, we will notify you by posting a notice on our site or sending you an email.

  1. Cookies

DEBOSPAT uses cookies to enhance user experience and site functionality. Cookies help us track your preferences, improve performance, and provide relevant advertising. By continuing to use our site, you agree to our use of cookies.

For detailed information on how we use cookies, including how to disable them, please refer to our Cookie Policy.

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